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Contact Us

We’d love to hear from you!

Use the form below or email us directly at hello@studiothreadwell.com

Have a question? You’re in the right place. Here are answers to some of the things we’re most often asked.

What is your shop address?

I’m a beginner, where do I start?

You’re in the right place. We recommend starting with one of our beginner-friendly canvases and pairing it with the threads and tools we suggest. If you’re shopping in-store, we’ll walk you through everything you need to get started.

When will my order Ship?

Orders are typically processed within a few business days. Shipping times will vary based on your location, but know we will try our best to get things shipped out ASAP!

What is your return policy?

Due to the nature of our products, all sales are final. If you have an issue with your order, please reach out—we’re always happy to help.